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Posted: Monday, February 27, 2017 9:06 AM

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Kelly Services is seeking talent to work at ACT in Iowa City! We're seeking Customer Service Reps and Document Processors - 1st shift paying $11-12.50/hr!

Typical work-related activities include:
Answering in-bound phone calls to the Student Services Area from students, parents, counselors, and other areas
Effectively solve problems for the customers who call, email, or chat with us to ask for help registering to take a standardized test, understanding their scores, tracking orders, and sending score reports to institutions
Maintaining security and confidentiality of information and materials
Handling complex or sensitive problems associated with student registrations and reporting of scores through the use of independent judgment and discretion
Use a computer to locate and verify information in customer accounts, complete transactions, track orders, log customer interactions and carry out processing tasks with a variety of custom applications.
Learn and perform other duties as assigned

Minimum of 1 year of customer service experience required. Must pass criminal background check and credit check. Please email or call for additional details.

Call 319.337.3002!

• Location: Iowa City, Iowa City, IA

• Post ID: 12448560 iowacity
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